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Credit Card Payments, KYC & Billing FAQ

We accept major debit/credit cards, including MasterCard, American Express, Visa; local bank transfers, Zelle, Venmo, ACH transfers, eCheck, Bill Pay, Apple & Google Pay, eCheck, PayPal, bitcoin, altcoins, stablecoins like USDC or USDT, and other cryptocurrency. When you reach the checkout page, you’ll see the payment methods that are currently available. Please note that not all options are available at all times, as their availability may change dynamically based on various factors.

If you tried to place an order but your card was declined and you didn’t receive an order confirmation email, please review this page carefully before contacting our customer support team. The information provided here is the same information our support team would provide to resolve your issue.

Let's Go Over a Few Important Details

  • Banks & Big Pharma Try to Block Us — We Find a Way

    Payment processors make it tough, but we’ve built smart workarounds. For privacy, your statement will show a generic purchase. With Bitcoin and other cryptocurrencies, payments are always private—plus, you get an instant 20% discount when you pay with Bitcoin directly.

  • How We Accept Credit Cards

    Card payments are processed through regulated crypto on-ramp providers. Your payment is converted into cryptocurrency (USDC) and follows international compliance rules, which may require KYC verification decided by the payment provider. All personal data is submitted directly to them — we never store or access it. When using the credit card on-ramp option, please ensure your payment does not exceed $500 USD (approximately €460 EUR, £395 GBP, or A$760 AUD). This service is designed for quick, low-value cryptocurrency purchases.

  • Tips for Paying with Credit Cards

    ① Turn off VPN or proxies ② Use your own card and real details ③ Ensure your billing info (address, phone, ZIP) matches your bank records ④ Upload clear ID and selfie if requested ⑤ Avoid multiple failed attempts ⑥ Refunds must be requested from our store, as banks cannot reverse crypto payments ⑦ Do not describe the purchase as “Rx” or medication: this triggers automatic bank blocks. Treat it as a regular online purchase.

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Table of Contents

Why is KYC required for card payments?

The payment is processed as a crypto (USDC) purchase. KYC required + VPN must be disabled.
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We get it — being asked for personal data feels uncomfortable.
Here’s the straight answer, no nonsense.

When you pay by credit or debit card, your payment is processed as a cryptocurrency purchase (USDC) behind the scenes. This is called an on-ramp transaction.

Because fiat money is being converted into crypto, global regulations apply. Governments in the US, EU, Australia, and other regions require identity verification to prevent money laundering and terrorism financing. There’s no workaround — every compliant crypto on-ramp follows the same rules.

Additionally, cryptocurrency transactions are irreversible. This creates an extra layer of protection for crypto providers against chargebacks and fraud. Since payments cannot be reversed like regular card transactions, on-ramp companies must apply stricter verification and risk controls before approving a purchase to protect both their systems and the broader financial network.

That’s why our payment partners may ask for KYC (Know Your Customer) verification.

KYC is required only when you choose to pay by card via our on-ramp partners (for example, Stripe, MoonPay, etc).

On-ramps usually apply two verification levels:

  • Light KYC: Email verification and basic personal details (such as an ID or SSN number, depending on country).
  • Full KYC: Everything above, plus identity documents and a short live selfie (liveness check).

Which level is required is decided entirely by the payment provider and purchase amount, based on their internal risk checks. We do not control this.

Not us. Ever.

All personal information is submitted directly to the payment provider (Stripe/Link/Paybis/MoonPay/Ramp Network, etc). We never receive, store, or access your KYC documents.

They are regulated companies and fully compliant with GDPR and local data-protection laws.

Because EU crypto laws (MiCA and AML regulations) require payment providers to apply stricter identity and risk checks for all on-ramp transactions. Common decline reasons include VPN or location mismatch, incomplete or failed KYC, billing details not matching bank records, higher-risk merchant categories, and internal risk scoring by the payment provider.

Payment Tips & Best Practices

Follow these simple guidelines to reduce payment errors and increase the likelihood of approval for credit card payments.
  • Turn Off VPN & Proxies

    Use your real location, which should match your billing address. VPNs often trigger automatic blocks. Avoid rushing or repeatedly retrying, as multiple failed attempts may result in a temporary lock.

  • Use Your Own Card & Real Details

    The card name, IP location, and identity must all match. Your name and date of birth must exactly match those on your ID.

  • Good Lighting for Selfies & Clear Docs

    If you are asked to complete KYC, make sure that you are not wearing hats, glasses, or filters. Follow the on-screen instructions and upload clear documents. The documents must be clear, with no blur, cropped edges, or screenshots.

  • Age, Region & Profile Matter

    Approval depends on age, region, and profile. EU users face stricter rules. Some verifications may be automatically declined due to regulatory requirements. If this happens, wait a while, turn off your VPN, clear cache, and try again.

  • Billing Descriptor & Processing Time

    Card payments are usually processed instantly, while Zelle and local bank transfers may take up to 72 hours if pending with your bank. Your statement may show a generic or different business name instead of our store name.

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Yes, We Usually Do Accept PayPal Payments as Well

However, it's important to note that our method of accepting PayPal payments does not allow us to process refunds through PayPal.
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  • PayPal Has an Additional Fee. This Is Due to the Extra Fees PayPal Charges for Transactions

    Due to the restrictions placed by PayPal on online pharmacies, we rely on third-party merchants to process payments, which results in significant fees. For this reason, an additional charge of $20 per transaction is applied when you choose to use PayPal. Unfortunately, our coupon codes cannot be applied to PayPal payments. To circumvent these additional costs, we recommend considering Bitcoin as a payment method. Not only does it offer a simpler, fee-free payment process, but you'll also receive a 20% discount on your entire order when you pay with Bitcoin!

  • Please Avoid Sending Multiple Payments via Paypal

    We urge you not to make multiple payments for the same order when using PayPal, as we are unable to issue refunds through this platform. Unfortunately, PayPal enforces strict policies that prohibit transactions with online pharmacies, both inbound and outbound. These policies are beyond our control.

  • Why Can’t You Process Refunds Through PayPal? What if I Need It?

    Due to our specific method of accepting payments, we can't issue refunds through PayPal. While it is technically possible to issue refunds through PayPal, doing so for transactions from ModafinilUSA could result in the permanent suspension of your PayPal account. PayPal has a strict policy against online pharmacies and restricts any transactions to or from such entities. Unfortunately, we have no control over their policies. You may choose to receive a store credit instead. Contact our support team to request a store credit for your purchase.The store credit can be used towards any future purchases in our store. It's not product-specific and is as good as cash on our site.

To prevent your PayPal account from being suspended, make sure your transactions are successful and you don’t need to request a refund. If a refund is necessary, accept a store credit instead of a direct refund to your PayPal account.

Yes, we offer several other payment options, including credit/debit cards, e-Check, Zelle, ACH Payments, Bill Pay, and Bitcoin.

If you have successfully completed your PayPal transaction, but haven’t yet received your order confirmation email, we encourage you to contact our customer support team. Remember to include your PayPal transaction ID in your message, preferably in text format rather than a screenshot.

Bitcoin Payments, Made Easy

Get a 20% better price, instantly. Using cryptocurrencies like bitcoin has many advantages! Bitcoin transactions are peer-to-peer, which means they don't go through a bank or other intermediary. This eliminates many of the difficulties and fees associated with traditional payment processing.

Here Are Some Advantages of Using Bitcoin

  • No Middlemen

    Since Bitcoin transactions are peer-to-peer, there are no banks or other intermediaries involved. This can lead to faster transactions and lower fees. Discounts: We offer a 20% discount for all purchases made with Bitcoin. This is because we save on transaction fees and pass those savings on to you.

  • Ultimate Privacy

    Bitcoin transactions can be more private than transactions made with traditional payment methods. While all Bitcoin transactions are recorded on the blockchain, the identities of the people involved in the transactions are not. Ease of use: Once you have a Bitcoin wallet set up and have purchased some Bitcoin, making a transaction is as simple as sending an email.

  • As Easy as Sending an Email

    We understand that using Bitcoin can be intimidating if you're not familiar with it, but we're here to help! We have a short and easy video tutorial to get you started with Bitcoin. Plus, our support team is always available to assist you with any difficulties you might have. So why not give Bitcoin a try? You might find that it's easier to use than you think!

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What Is the Difference Between Visa and MasterCard?

Visa and MasterCard are global payment networks that provide individuals with access to credit cards and the ability to make purchases or payments at millions of locations worldwide. Both credit cards are accepted by countless merchants, online retailers, and businesses around the world. These networks offer robust security features and protection against unauthorized transactions or fraudulent activities. Besides, many Visa and MasterCard credit cards come with rewards programs, cashback offers, travel benefits, and exclusive discounts. While both offer similar benefits, there are subtle differences between the two networks:

  • Visa and MasterCard offer varying additional advantages and incentives. However, the bank that issues your card significantly influences the benefits and conditions of use;
  • both networks implement distinct security measures;
  • MasterCard includes a feature known as price protection, which involves refunding the price difference if an item’s cost reduces within 60 days of purchase.

Also, both credit cards have different exchange rates when used abroad. Although both rates closely align with the market rate employed by currency traders, historically, MasterCard’s rate has been more favorable.

How Is American Express Different from Visa and MasterCard?

American Express (AmEx) is a financial services company that operates as both a payment network and a card issuer. Unlike Visa and MasterCard, which collaborate with various banks and financial institutions to issue cards, AmEx issues its cards directly to consumers. Also, AmEx credit cards offer numerous benefits, including purchase protection, exclusive rewards programs, and travel benefits. Here are several key differences that set AmEx apart from Visa and MasterCard:

  • acceptance: While AmEx is widely accepted, its network is not as extensive as Visa and MasterCard, particularly in international locations;
  • cardholder demographics: The company’s cards are often associated with higher-income individuals and premium cardholders, offering upscale benefits and services;
  • merchant fees: Merchants may pay higher fees to accept AmEx cards compared to Visa and MasterCard transactions;
  • card issuer: The company issues its credit cards, meaning it has more control over the features, rewards, and benefits offered on its cards;
  • premium focus: AmEx has a strong focus on premium and exclusive offerings, making it appealing to consumers seeking luxury experiences.

When choosing between AmEx, Visa, and MasterCard, consider your spending habits, lifestyle, and preferences. An AmEx card could be a great fit if you value premium rewards, exceptional customer service, and exclusive offers. However, if wide global acceptance and network coverage are more important to you, Visa or MasterCard might be a better choice.

How Long Do ACH Transfers Take

Automated clearing house (ACH) transfers are electronic transactions used to move funds between US bank accounts. The time for completion varies based on factors like processing intervals, transfer type (standard or next-day), ACH debit/credit, and external impacts like holidays. Standard ACH transfers usually take 1–3 business days, while next-day ACH expedites the process for a fee. Cut-off times and weekends also affect timing. International ACH transfers and bank-specific policies can further influence transfer duration.

Check with your bank or financial institution for its specific processing times and any fees associated with ACH transfers. If you’re using ACH transfers for payments or purchases, including buying modafinil from ModafinilUSA, make sure to initiate the transfer well in advance to ensure timely processing and delivery.

How to Create a PayPal Account in USA

Creating a PayPal account in the USA is a straightforward process. Follow these detailed steps to set up your PayPal account:

  • visit the official website on your browser and click on “Sign Up”;
  • choose your account type: PayPal offers two types of accounts: personal and business. Select “Personal Account” if you’re using PayPal for personal transactions or “Business Account” if you’re using it for business-related transactions;
  • enter the email address that you have access to; it will be linked to your PayPal account and used for communication;
  • provide a phone number for added security;
  • if prompted, complete any CAPTCHA challenges to prove you’re not a robot;
  • confirm your phone number: PayPal will send a verification code via text message, which you’ll need to enter on the website;
  • create a strong and secure password for your account;
  • enter your personal information: Input your first name, last name, ID number, and date of birth accurately as per your identification documents;
  • add address details: Fill in your residential address, including street address, city, state, and ZIP code;
  • agree to the user agreement and privacy policy: Read through PayPal’s user agreement and privacy policy and then agree to the terms and conditions to create an account;
  • link your credit card or bank account to your account and input the card security code;
  • verify your email address: After completing the above steps, PayPal will send you a verification email to the address you’ve provided. Open the email and click on the verification link to confirm your email address;
  • start using your PayPal account.

Creating a PayPal account in the USA opens the door to hassle-free online transactions, enhanced security, and the ability to conveniently manage your finances. 

With your account in place, you’ll be well-equipped to make safe and efficient payments for products and services, including your modafinil purchases from ModafinilUSA.

How to Open Zelle Account in USA

Opening a Zelle account in the USA involves verifying eligibility with a participating bank, accessing Zelle through the bank’s app or online platform, linking an email or phone number, verifying identity, selecting a bank account, creating a Zelle profile, and confirming terms. This provides a secure and efficient method for instant money transfers within the Zelle network.

This process streamlines transactions and eliminates the need for lengthy account details. With Zelle, you can enjoy seamless money transfers for various purposes, including making purchases, paying bills, and, in this case, even acquiring modafinil from ModafinilUSA.

So, Which Payment Method Is Better to Choose?

The choice of payment method ultimately depends on your preferences, convenience, and the level of security you seek. 

Credit cards like Visa, MasterCard, and AmEx offer ease of use and various benefits. PayPal ensures additional security for online transactions, while Zelle and ACH transfers provide direct bank-to-bank transfers. Evaluate your needs and make an informed decision based on the options available.

At ModafinilUSA, we strive to make your shopping experience seamless. Whichever payment method you choose, rest assured that your transaction will be processed securely and efficiently, allowing you to focus on reaping the benefits of modafinil.

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